Shipping policy


Shipping Information

Shipping costs vary by destination and the shipping method you select. Your exact shipping charge will be calculated and shown at checkout before payment.

Shipping Methods


EMS (Express Mail Service)Official • Track
  • Fast, reliable international express with end-to-end tracking
  • Typically handed to local postal service at destination
  • Includes standard insurance (per Japan Post limits)
  • Good balance of speed and cost for most parcels

International ePacket Light (Japan Post Group)Official • Track
  • Economy airmail for small/light parcels (generally up to 2 kg)
  • Lower cost but slower transit; limited tracking in some countries
  • Delivered by local postal service at destination
  • Best for lightweight, low-value items

DHL Express WorldwideOfficial • Track
  • Fastest courier option with detailed real-time tracking
  • Professional customs brokerage, door-to-door delivery
  • Dimensional weight/remote-area surcharges may apply
  • Ideal for urgent, high-value, or time-sensitive shipments

Taxes & Duties

International shipments from Japan may be subject to customs duties, taxes, or other fees charged by the destination country. These charges are the customer’s responsibility. For details on applicable fees, please contact your local customs office.